Budgie — Support

Thanks for using Budgie!

If you need help, have feedback, or want to report an issue, please contact:

📧 Email: support@tap-app.com.au

FAQ

The app freezes or doesn’t work properly.

Try closing and reopening the app.
If the issue continues, please email support with details about your device model and OS version.

I want to request a feature.

Feature ideas are always welcome!
Send your suggestion via email and the team will review it for future updates.

Does the app collect data?

Your budgeting data is stored locally on your device by default, and the App is free to use without an account.

If you subscribe to Budgie Pro, sign in (with Apple or Google), and turn on cloud sync, your data is stored in Google Firebase so it can sync across your devices. The free App displays ads via Google AdMob. See the Privacy Policy for full details. You can delete your account and data at any time in Profile → Settings → Delete account — see Delete your account.

What are AI insights, and what gets sent?

AI insights are short cards about your spending, written by an AI model from OpenAI. The feature is off by default — nothing is sent unless you turn on Profile → AI insights while signed in.

When it’s on, Budgie sends aggregated totals — monthly income and spending, per‑category totals, and your budgets and goals (including the names you gave them). Your notes and individual transactions never leave your device, nothing identifying you is sent to OpenAI, and your data is not used to train any AI model. Turning the switch off deletes the cards on your device. See section 2.7 of the Privacy Policy.

What is Budgie Pro?

Budgie Pro is an optional subscription. It adds:

AI insights — every insight card unlocked the moment it’s written.
Sync across devices — your entries, budgets and goals on every device you sign into.
No ads — every ad disappears, everywhere in the app.
Hide amounts — cover every amount at once, then tap to bring them back.
Smart suggestions — one‑tap entries for the things you log again and again.

It’s available as a monthly or yearly auto‑renewing subscription, billed through the App Store or Google Play. Pro is tied to your Budgie account, so you’ll be asked to sign in (with Apple or Google) before subscribing.

How do I manage or cancel my subscription?

Open Profile → Settings → Manage subscription in the app (this opens your store’s subscription sheet), or manage it directly in your Apple App Store or Google Play account settings.

I paid for Budgie Pro but don’t see it (new device or reinstall).

Open Profile → Settings → Restore purchases. Make sure you’re signed in with the same Apple or Google account you used to purchase, and the same Budgie account you subscribed with.

About This Page

This repository hosts the official support page for the Budgie mobile application.